Accessibility Statement

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1. Our Commitment to Accessibility

We strive to make this website accessible in line with the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA where reasonably practicable.

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Accessibility considerations include:

• Clear, readable text

• Logical page structure and headings

• Accessible navigation

• Compatibility with common screen readers and assistive technologies

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2. How Accessible This Website Is

We aim for the website to be:

• Usable with keyboard navigation

• Readable with screen readers

• Clear in layout and contrast

• Compatible with modern browsers and devices

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While every effort is made to ensure accessibility, some content or functionality may not yet fully meet all accessibility standards.

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3. Accessibility of Services

Home-Based MSK Physiotherapy
Physiotherapy services are delivered in the client’s home. Where possible, reasonable adjustments can be made to support individual access needs. Clients are encouraged to discuss any accessibility requirements at the time of booking.

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In-Person Vocal Coaching
Vocal coaching sessions take place in person. Accessibility considerations (e.g. physical access, seating needs, session pacing) can be discussed in advance to support a positive experience.

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4. Feedback and Contact

If you experience any difficulty accessing this website or would like to request information in an alternative format, please get in touch:

📞 WhatsApp: 07428 182699
 

We welcome feedback and will do our best to address accessibility concerns promptly.

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5. Enforcement Procedure

If you are not satisfied with our response to an accessibility issue, you may contact the Equality Advisory and Support Service (EASS) for guidance:

https://www.equalityadvisoryservice.com/

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6. Ongoing Improvements

Accessibility is an ongoing process. The Operatic Physio is committed to reviewing and improving website accessibility as technology and best practice evolve.